Information about the company that owns and operates the online store at the following address:
MCK PUFFS s.r.o.
Mierova 29,
821 05 Bratislava
Slovenskej republika

Contact us by e-mail info@inn-vape.com or usually by mail with the company’s headquarters at MCK PUFFS s.r.o. Mierova 29, 821 05 Bratislava Slovenskej republika. We treat the data of visitors and customers, as well as all those who register and prove their age of majority upon entering the online store, in accordance with the general terms and conditions published on our website. We provide general protection for the protection of personal data.). By registering and confirming that you are over 18 years old (thus securing and proving your adulthood) at www.inn-vape.com, you become a member of our company. Only confirmed and registered members have the right to purchase in our online store.

Our company is committed to providing the following information to all members and customers:

  • name and registered office of the company, registration and tax number;
  • contact information that allows us to communicate with us
  • essential features of our products
  • availability of products within a reasonable time
  • product delivery terms (method, place and delivery time)
  • the prices of our products are clearly defined and evident
  • method of payment and delivery
  • time validity of the offer,
  • order cancellation deadline
  • product return deadline
  • deadline for product replacement in case of complaint
  • explanations of return, complaint or cancellation procedures

Due to the nature of business through the online store, the offer and prices are updated. You are notified of any changes via our website. Prices do NOT include VAT because we are not taxable. Prices are valid from the moment of publication.
The purchase contract between our company and the customer is concluded in the online store www.inn-vape.com at the moment when the customer sends the order. When placing an order, all prices and other conditions are fixed and apply to both parties, the buyer and the seller.
Purchase contract or. the order is stored in electronic form on our server and is available to the customer at any time with prior written request.

All orders placed during the working day by 1 pm will be sent on the same day in the case of payments: proforma invoice, via Strip, Paypal or by payment card. Orders with payment by proforma invoice will be sent when we receive the transfer to our bank account. Orders ordered during the weekend and
holidays we send the first working day.

Delivery times depend on our delivery service. The average delivery time is 1 to 3 working days.

Our online store provides payment methods:

  • cash on delivery with our selected delivery service provider;
  • according to the pro forma invoice you receive at your e-mail address;
  • with Paypal;
  • with the company’s Stripe account;
  • by debit or credit card (Mastercard, Visa, Visa Electron, BA Maestro)
  • via the Stripe app.

Packaging and delivery costs for purchases over  100.00€ are free. Delivery costs for packages up to 2 kg in the amount of EUR 3, for delivery in Slovenia. For packages heavier than 2 kg, the cost of our selected delivery provider will be charged for shipping the package. In the case of personal collection, no packaging and delivery costs are incurred. For packages sent abroad and other countries, the delivery cost is charged in accordance with the price list of the selected package delivery provider.
Our company also sends an invoice upon delivery and payment of the order. The invoice breaks down the price and all costs associated with the purchase. The buyer is obliged to check the correctness of the data before placing the order.

Discounts or promotional prices are set daily when marketing advertisements or sponsorship announcements are published. Price lists are publicly announced and accessible to all. When the customer places an order, he also receives an e-mail notification. In the event of an incomprehensible order, our company may call the customer on his telephone number to verify the accuracy and accuracy of the information to ensure an accurate and precise order.
The purchase procedure for legal entities is exactly the same as for natural persons, except that at the end of the purchase he enters the name of the company and the tax number of the company. There are also equal payment options.
In the case of orders, the customer may withdraw from the order within 14 days without giving a reason. Cancellation of the order must be sent to our email address info@inn-vape.com.
Upon cancellation of the order, the delivered goods are returned to our address. The cost of returning the goods is on the side of the buyer and the buyer agrees to this when confirming the order.
The product is returned undamaged and in the original packaging. When returning the goods, the buyer also sends his details for a refund. We will refund your payment within 14 days of receiving notice of withdrawal. Material defects are the subject of the manufacturer and not the seller as such of our company. Our company has obtained all the necessary permits to sell products. Secure authorizations and credit card transactions are handled by the seller and the Stripe app.

Online store MCK PUFFS s.r.l and all data on it, images of articles, graphic and video elements on the website, general conditions, rules, documents and more are copyrighted and may not be copied or used without written consent.

Due to the daily updating of the online store, real postings can occur with a delay during the day.
When updating the online store, there may be delays or even shutdowns for a short time due to server updates, certificate changes and other business processes.

Our company complies with applicable European consumer protection legislation.
All complaints will be resolved by our company within 5 working days.
Any anomalies, disputes are resolved amicably. In the event that an agreement is not possible, the court of the buyer’s domicile has jurisdiction to resolve disputes.

Our company, which is the only provider of the product to enable online shopping in Slovenia, publishes a contact form on its website through which any person can contact us and you can also file a complaint through this form.

We proceeded from the Out-of-Court Settlement of Consumer Disputes Act, Regulation (EU) no. Regulation (EC) No 524/2013 of the European Parliament and of the Council on online settlement of consumer disputes and amending Regulation (EC) No 2016/2004 and Directive 2009/22 / EC.

All information on the website of our online store www.inn-vape.com is for information purposes only.
Our products have been evaluated by state and other institutions. We have all the necessary permits for the sale. Published texts and descriptions are for information only.